AG VanGundy Landscape, Inc. & AG Landscape Materials, Inc.

Have you been thinking about adding to your outdoor living space? How’s the access to your front door or back yard? Are you in need of a new service walk? Does your driveway need updating? If you have been contemplating any of these types of projects, hiring a landscape contractor may be the right decision for you. A.G. VanGundy Landscape, Inc. has been an authorized Unilock contractor for over 18 years and A.G. Landscape Materials, Inc. has been an authorized Unilock dealer for over 11 years. As we’ve discussed in previous blogs, the decision to hire a contractor can be a challenging one. There are a lot of different companies, each with their own area of expertise. So, how do you go about choosing the right one & what should happen once that decision is made? There are several basic issues I feel should be addressed before deciding on a contractor:

1. Is the contractor insured?
2. How long has the contractor been in business?
3. Are their crews someone you can communicate with?
4. Will they supply you with references?
5. What type of warranty do they offer?

Getting the answers to these questions should help you narrow your choices to 2 or 3. Hopefully, A.G. VanGundy Landscape, Inc. is one of those companies. Each company has its own sales process, especially when it comes to construction sales. The following is our process:

You should first call our office at (630) 295-8190 or complete a quote form that can be found on our website at www.agvangundy.com to schedule an appointment with one of our sales representatives. If one of the reps is not available at the time of your call, our office staff will get some general information from you and pass it along to the rep. The sales rep should call you back within a day or so to schedule an appointment.

Before he/she comes to your site, you will need to consider a few things. You will need to decide what you are comfortable spending on this project (a budget) and convey that to the sales rep. You may want to take a look at the photo gallery at www.agvangundy.com for some ideas. The sales rep will also have ideas for you. It would also be beneficial to have your plat of survey available. This will assist in the design process as it pertains to the permit application process.

Once the sales rep arrives at your site, he/she will want to talk with you about the goals of your project, a little bit about your lifestyle, and any ideas you may have. He/she will also want to look at the area so that they can begin forming ideas. He/she will probably take some measurements & in some cases some pictures of the area. The sales rep may give you a very rough estimate at that time.

Back at the office a design/sketch will be created and a materials list put together. Once this is completed, the rep will contact you for a 2nd meeting to go over the details of the design and in most cases show you the samples of the material to be used on your project. If you love the design and the price is right you will be asked to sign a contract and for a deposit to hold your price and get you on the schedule board. If the concept is not as you envisioned or you’re not quite sure of the materials suggested, now would be the time to discuss that. Your rep will be more than happy to discuss changes and other options. If the price is not one you are comfortable with, the rep will try to help you figure out a way to achieve your project. One option may be doing the project in phases; another option may be using a less expensive material, yet another may be changing the pattern. One option that should never be considered is compromising the quality of the actual construction process.

Once your deposit is received and a contract signed, your job goes on the schedule board for installation. We will give you an estimated date for installation. Unfortunately, an exact date cannot be given because so much of our work is dependent upon weather conditions and jobs being installed in front of yours.

Next on the agenda would be applying for and procuring the permit. Permits for construction projects, i.e. patios, driveways… are usually required by the town/village/county in which the job is being performed. Because of the technical knowledge that may be needed, this is something that we here at A.G. VanGundy Landscape, Inc. will be happy to take care of for you. Most towns/villages/counties do require a plat of survey with any outbuildings and/or improvements located on the plat. Once we receive your plat of survey from you, we’ll submit the paperwork and continue to be the liaison between you and the governing bodies. The permit fee and any necessary bonds will be your responsibility to pay. That fee will usually be added to either your start up payment or your final payment.

Once your installation date is near, we’ll contact JULIE to mark the underground utilities on your property. You should note that JULIE does not mark any wiring that you have installed, i.e. invisible dog fence lines, low voltage wiring, gas lines to swimming pools or grills… In theses cases you will want to mark them yourself or at the very least, make sure that your sales rep is aware of these, as A.G. VanGundy Landscape, Inc. cannot be responsible for these lines.

We will usually call you a day or two prior to the day we will be at your site to start your job. Your “start up payment” is usually due once our crews arrive to begin work.

Any inspections due, per your permit, will be arranged by us.

When the work is completed, the sales rep or the crew foreman will walk you through your job and go over the warranty again and answer any questions you may have. Your final payment will be due at that time. But, please don’t think that this should end our business relationship. We are here to answer any questions that may come up or assist you with any other projects you may want to install.

Finally, any home improvement project can be a daunting experience, but at A.G. VanGundy Landscape, we try to take some of the nerves and turn them into excitement.